Etherley Lane Nursery School

Hazel Grove, Bishop Auckland, Co Durham, DL14 7RF

Basic School Website

 Basic School Website
  • Home
  • About Us
    • Our Mission Statement
    • Promoting Positive Values Statement
    • Meet The Staff
    • Our Governing Body
  • Statutory Information
    • Nursery Admissions
    • Nursery Brochure
    • Equalities
    • Safeguarding
    • Early Years Pupil Premium Allocations
    • Financial Information
    • Nursery Performance
    • Nursery Policies
  • Parents
    • Our Nursery Uniform
    • School Office
    • Child Care
    • Family and Toddler Group
    • Nursery Holidays
    • Nursery Newsletters
    • Online Safety
    • Useful Links
  • Nursery Curriculum
    • EYFS Framework
    • What to Expect, When? A Parents’ Guide
    • Areas of Learning and Development
    • What Have We Been Doing In Nursery
    • Woodland Learning
  • SEND
    • SEN Information Report
    • Disability & Accessibility
  • Contact Us
Home / SEND / Compliments, Complaints & Feedback

Compliments, Complaints & Feedback

We are always seeking to improve on the quality of education we provide for children with SEN and are keen to hear from parents about their child’s experience.

We would also like your views about the content of our SEN Information Report. If you would like to comment please complete the online form in the Contact Us section of our website.

Compliments are always greatly received and can be passed on either directly to staff and the SENCO, or formally recorded via our regular questionnaires to parents or in the form of a letter to the Head Teacher.  These positive comments will be published on this area of our school website.

We hope that complaints about our SEND provision will be rare, however, if there should be a concern  the process outlined in the school Nursery Complaints Policy should be followed.

Further information can be found in the Nursery Complaints Policy in the School Policies section of your website or by visiting the County Durham Local Offer website.

In this section

  • Introduction
  • Our SEN Provision
    • The kinds of SEN that are provided for:
    • Our approach to teaching children & young people with SEN
    • How we adapt the curriculum and learning environment for children & young people with SEN
    • How we identify, assess and review children with special educational needs
    • How children with SEN engage in all activities?
    • How we evaluate the effectiveness of SEN Provision
  • Support for Emotional & Social Development
  • Looked After Children with SEND
  • SEN Transition
  • SEN Specialist Expertise
  • Consulting with our SEN Pupils, Parents & Carers
  • Compliments, Complaints & Feedback
  • Key Policies
The Local Offer
Ofsted Outstanding 2011 2012
Ofsted Outstanding School 2014 2015

Copyright © 2023 Etherley Lane Nursery School

Hazel Grove

Bishop Auckland

County Durham

DL14 7RF

Tel 01388 604 835 · Email etherleylanenursery@durhamlearning.net


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